Terms & Conditions
Mind & Melody Therapy Services LLC
Effective Date: August 7, 2026
These Terms & Conditions (“Terms”) govern your use of the website operated by Mind & Melody Therapy Services LLC (“Mind & Melody Therapy Services,” “we,” “us,” or “our”), located at mindmelodytherapy.com.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
1. About Mind & Melody Therapy Services
Mind & Melody Therapy Services LLC is a psychotherapy practice located at:
22 Gordon St
Pittsfield, MA 01201
The practice provides psychotherapy and related professional services to eligible clients in jurisdictions where the treating clinician is appropriately licensed or otherwise authorized to practice.
Information about currently available services and service locations may be found throughout this website.
2. Website Information Is Not Therapy
The information provided on this website is intended for general educational and informational purposes.
Visiting this website, reading its content, submitting a contact form, sending an email, calling the practice, or requesting a consultation does not by itself establish a therapist-client relationship.
A therapist-client relationship is established only after appropriate intake procedures have been completed and Mind & Melody Therapy Services has agreed to provide professional services.
Content on this website should not be considered individualized psychological, medical, psychiatric, legal, or other professional advice.
3. Not for Emergencies
This website, its contact forms, email addresses, and scheduling features are not intended for emergencies or crisis situations.
Do not rely on this website or electronic communications with Mind & Melody Therapy Services for immediate emergency assistance.
If you believe you or another person is experiencing an emergency or is in immediate danger, contact appropriate emergency services in your location.
4. Eligibility for Clinical Services
The availability of psychotherapy and other clinical services depends on several factors, including the clinician's professional licensure or authorization, the client's physical location at the time services are provided, clinical appropriateness, availability, insurance participation where applicable, and other professional or legal requirements.
Information presented on this website regarding availability, insurance participation, fees, locations, or services may change.
Submitting an inquiry does not guarantee that Mind & Melody Therapy Services will be able to accept you as a client.
5. Telehealth
Telehealth services are available only when permitted by applicable professional licensing laws, regulations, and other requirements.
Clients receiving telehealth services may be required to confirm their physical location at the time of an appointment.
Telehealth services are subject to separate informed-consent, privacy, clinical, and practice policies provided to clients as part of the intake process.
6. Scheduling and Consultations
The website may allow prospective clients to request information, submit an inquiry, or schedule a consultation through Mind & Melody Therapy Services or a third-party scheduling or practice-management platform.
A consultation is intended to help determine whether the practice may be an appropriate fit. A consultation does not guarantee acceptance as a client and does not necessarily establish a therapist-client relationship.
Clinical appointments, cancellations, missed appointments, fees, and related matters are governed by the practice policies provided to clients during the intake process.
7. Insurance and Fees
Information about insurance participation, fees, reimbursement, or payment options provided on this website is intended as general information and may change.
Insurance participation may vary by plan, state, network, employer, or individual policy.
The inclusion of an insurance company or plan on this website does not guarantee that a particular service will be covered under your specific policy.
Clients and prospective clients are encouraged to verify their individual behavioral-health benefits directly with their insurance carrier when applicable.
Any financial responsibilities associated with clinical services are governed by the financial policies and agreements provided as part of the intake and treatment process.
8. Website Contact and Inquiry Forms
The website may provide forms or other methods for contacting Mind & Melody Therapy Services.
Information submitted through these methods may be used to respond to inquiries, assess availability, facilitate scheduling, and determine whether the practice may be appropriate for your needs.
Please provide only information reasonably necessary for your inquiry.
For information about how personal information submitted through the website is handled, please review our Privacy Policy and, where applicable, our HIPAA Notice of Privacy Practices.
9. Privacy and Protected Health Information
Use of this website is subject to our Privacy Policy.
Information created, received, maintained, or transmitted in connection with health care services may also be protected by the Health Insurance Portability and Accountability Act (“HIPAA”), applicable state privacy laws, and other legal or professional requirements.
When applicable, protected health information is handled according to Mind & Melody Therapy Services' HIPAA Notice of Privacy Practices.
These Terms do not replace or modify the rights and responsibilities described in the HIPAA Notice of Privacy Practices or other clinical consent documents.
10. Electronic Communications
Email, text messaging, website forms, and other electronic communications may involve privacy and security risks.
Please use appropriate caution when transmitting sensitive information electronically.
When available, established clients may be encouraged or required to use secure communication methods provided by the practice or its practice-management platform for confidential clinical communications.
11. Intellectual Property
Unless otherwise indicated, the original content of this website—including written material, branding, graphics, design elements, and other original materials—is owned by or licensed to Mind & Melody Therapy Services LLC and is protected by applicable intellectual-property laws.
You may view and use website content for your own personal, noncommercial informational purposes.
You may not reproduce, distribute, republish, sell, modify, or commercially exploit original website content without prior written permission, except as otherwise permitted by law.
12. Third-Party Links and Services
This website may contain links to third-party websites, scheduling platforms, forms, directories, social-media services, or other external resources.
Mind & Melody Therapy Services does not control independent third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
A link to a third-party resource does not necessarily constitute endorsement of all information, products, or services provided by that third party.
Your use of third-party services may be governed by their own terms and privacy policies.
13. Educational Content
Articles, blog posts, social-media content, resources, descriptions of therapeutic approaches, and other educational materials provided through this website are intended for general informational purposes.
Such content is not intended to diagnose or treat any individual and should not be used as a substitute for individualized assessment, treatment, or advice from an appropriately qualified professional.
14. No Guarantee of Results
Psychotherapy and related services are individualized processes, and outcomes vary from person to person.
Nothing on this website constitutes a promise, warranty, or guarantee regarding the outcome of psychotherapy, EMDR, music therapy, Guided Imagery and Music, or any other service or therapeutic approach discussed on the website.
Testimonials, examples, educational information, or descriptions of therapeutic approaches should not be interpreted as guarantees of a particular outcome.
15. Website Availability and Accuracy
Mind & Melody Therapy Services makes reasonable efforts to provide accurate and current information, but we do not guarantee that all website content will always be complete, current, error-free, or available without interruption.
We may modify, remove, or update website content, services, policies, availability, fees, or other information at any time without prior notice.
16. Limitation of Website Liability
To the extent permitted by applicable law, Mind & Melody Therapy Services LLC and its owner, employees, contractors, or agents will not be liable for damages arising solely from your use of, inability to use, or reliance upon general informational content provided through this website.
Nothing in these Terms is intended to limit rights or remedies that cannot lawfully be limited, exclude liability that cannot legally be excluded, or alter professional obligations applicable to clinical services.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, claims, or expenses arising from your unlawful misuse of this website or violation of these Terms.
This provision does not apply to claims arising from professional health care services provided by Mind & Melody Therapy Services and does not waive any rights or protections provided by applicable law.
18. Governing Law
These Terms and your use of this website will be governed by applicable federal law and the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, except where another jurisdiction's laws are required to apply.
Nothing in these Terms is intended to restrict rights or protections available under applicable consumer-protection, health-care, privacy, professional-licensing, or other laws.
19. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
20. Changes to These Terms
Mind & Melody Therapy Services may update these Terms periodically to reflect changes in the practice, website, technology, services, or applicable requirements.
Revised Terms will be posted on this website with an updated effective date.
Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
21. Contact
Questions about these Terms & Conditions may be directed to:
Mind & Melody Therapy Services LLC
Christopher Morrison, LMHC, LPC, MT-BC
22 Gordon St
Pittsfield, MA 01201
Phone: 413-216-0225
Website: mindmelodytherapy.com
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Mind & Melody Therapy Services. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at cmorrison@mindmelodytherapy.com. You can optout at any time by replying STOP